PRIVACY POLICY

Terms & Conditions – ORG Luxury
Last Updated: 11/09/2025

Welcome to ORG Luxury, our Kuwait-based online store specializing in luxury watches and perfumes. By using this website or making a purchase, you agree to the following terms and conditions:

1. Use of the Website

You agree to use the website in compliance with all applicable laws and regulations of the State of Kuwait.
The website must not be used for any illegal or unauthorized purposes.

2. Products

We strive to provide accurate product descriptions and images; however, colors may vary slightly depending on your screen settings.
All products are offered subject to availability, and prices or specifications may be updated without prior notice.

3. Orders and Payment

Once your order and payment are completed, confirmation will be sent via email or text message.
The website accepts the available payment methods indicated during checkout.

4. Shipping and Delivery

Orders are shipped within Kuwait and internationally when possible.
Delivery times may vary depending on your location and the shipping carrier.

5. Intellectual Property

All website content, including text, images, logos, and designs, is protected under intellectual property laws.
Any use of this content without prior written consent is strictly prohibited.

Privacy Policy

At ORG Luxury, we value and protect your privacy.

Information Collection: We may collect personal details such as your name, email address, phone number, and shipping address to process your orders.
Use of Information: Your data is used solely to fulfill orders, enhance our services, and communicate with you regarding inquiries or promotions.
Data Protection: We implement appropriate security measures to protect your personal data from unauthorized access.
Data Sharing: We do not sell or rent your personal information to third parties, except when necessary to fulfill shipping requirements or comply with legal obligations.

Return & Exchange Policy (14 Days)

You may request a return or exchange within 14 days of receiving your order.
Items must be unused, in their original condition, and accompanied by the original packaging and invoice.
Products showing damage due to misuse are not eligible for return or exchange.
Customers are responsible for return or exchange shipping fees unless the product is defective or an incorrect item was sent.

Contact Us

For inquiries or assistance, please contact us:
Phone: +965 5593 9958

At ORG Luxury, we value and protect your privacy.

Information Collection: We may collect personal details such as your name, email address, phone number, and shipping address to process your orders.

Use of Information: Your data is used solely to fulfill orders, enhance our services, and communicate with you regarding inquiries or promotions.

Data Protection: We implement appropriate security measures to protect your personal data from unauthorized access.

Data Sharing: We do not sell or rent your personal information to third parties, except when necessary to fulfill shipping requirements or comply with legal obligations.

Return & Exchange Policy (14 Days)

You may request a return or exchange within 14 days of receiving your order.

Items must be unused, in their original condition, and accompanied by the original packaging and invoice.

Products showing damage due to misuse are not eligible for return or exchange.

Customers are responsible for return or exchange shipping fees unless the product is defective or an incorrect item was sent.

For inquiries or assistance, please contact us:
Phone: +965 5593 9958